Privacy Policy

Last updated: March 2026

This Privacy Policy explains how https://tivistation.store/, referred to as “the Site”, “we” “TiVistation”, collects, uses, and protects your personal information.

By using our website, contacting our support team, requesting a trial, or subscribing to our IPTV services, you agree to the terms described in this Privacy Policy.

1. Scope

This Privacy Policy applies to all services offered by TiVistation, including:

  • IPTV subscription services.
  • Trial access requests.
  • Account activation and access services.
  • Customer support and communication channels.
  • Website usage and interaction.
  • Payment and order-related communication.

2. Information We Collect

We may collect the following types of information:

Personal Information

This may include:

  • Name.
  • Email address.
  • Phone number.
  • Order details.
  • Payment-related information.
  • Subscription details.
  • Support messages or communication history.

Technical Information

This may include:

  • IP address.
  • Device type.
  • Operating system.
  • Browser type.
  • Internet connection information.
  • App or device used for IPTV setup.

Usage Information

This may include:

  • Pages visited on our website.
  • Session duration.
  • Clicks and interactions with the Site.
  • Forms submitted.
  • Trial or subscription page visits.

3. Purpose of Data Processing

We may use your information for the following purposes:

  • To provide and manage IPTV subscriptions.
  • To activate accounts and deliver access details.
  • To provide customer support and troubleshooting assistance.
  • To respond to questions, requests, and support messages.
  • To process payments and manage orders.
  • To improve website performance and user experience.
  • To prevent fraud, abuse, or unauthorized use.
  • To comply with applicable legal obligations.

4. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to improve user experience, analyze traffic, remember preferences, and understand how visitors interact with our website.

Cookies may help us improve website speed, layout, content, and overall usability.

You can disable cookies through your browser settings. However, disabling cookies may affect some website features.

5. Data Sharing

TiVistation does not sell your personal information.

Your information may be shared only when necessary with:

  • Trusted service providers such as hosting providers, payment processors, email services, analytics tools, or support tools.
  • Payment providers for secure transaction processing.
  • Technical partners who help us operate and improve the Site.
  • Authorities when required by applicable laws, regulations, or legal requests.

We only share information that is necessary for the service to function properly.

6. Payment Information

Payments may be processed through third-party payment providers. TiVistation does not store full payment card details on our website.

Payment processors may collect and process payment information according to their own privacy policies and security standards.

7. Data Security

TiVistation takes reasonable security measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

These measures may include restricted access, secure communication methods, and technical protection where applicable.

However, no website, internet transmission, or digital storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to provide our services, manage customer support, process orders, prevent fraud, and comply with legal or administrative requirements.

When information is no longer needed, we may delete or anonymize it where appropriate.

9. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data.
  • Object to certain processing activities.
  • Request limitation of processing.
  • Withdraw consent where processing is based on consent.

To make a privacy-related request, please contact us using the email listed below.

10. Protection of Minors

TiVistation services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been collected, we may delete it as soon as reasonably possible.

11. Third-Party Websites

The Site may contain links to third-party websites, tools, apps, or services.

TiVistation is not responsible for the privacy practices, content, policies, or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.

12. Customer Support Communications

When you contact TiVistation support, we may collect and store the information you provide in order to help with your request.

This may include your device name, app name, order details, screenshots, error messages, and description of the issue.

This information is used only to provide support and improve service quality.

13. International Users

If you access TiVistation from outside our operating location, your information may be processed in countries where our service providers or technical systems are located.

By using the Site, you understand that your information may be processed according to this Privacy Policy.

14. Policy Updates

TiVistation reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page with the updated date. We recommend reviewing this page regularly to stay informed about how we protect your information.

15. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: support@tivistation.store

Our support team will respond as quickly as possible.

16. Acceptance

By using TiVistation, visiting our website, requesting a trial, contacting support, or purchasing a subscription, you confirm that you have read, understood, and accepted this Privacy Policy.

Contact Support

Questions? Email us at support@tivistation.store

This document is provided for informational purposes only and does not constitute legal advice.